Freight Policy

We pride ourselves on providing fast and accurate service. Our goal is to dispatch orders within one working day of receipt to the specified address in your electronic order. If an item is out of stock, we will communicate any exceptional delays.

Freight Charges:

The standard freight cost for catalogue items is $14.00 + GST. Any transportation costs will be clearly stated and calculated before you complete your order.

Oversized or Custom Orders:

Freight charges may vary for oversized, custom, or indented products depending on their specific requirements.

Delivery Process:

If we agree to transport goods to a specified location, we will arrange delivery to that address—usually on business days only.

Courier Service:

Our standard courier service requires a signature upon delivery. However, if you have an agreement to waive this requirement (e.g., "leave on front porch"), the parcel will be left at your own risk.

Checking for Damage:

Please inspect your order upon arrival. If any items are missing or damaged, notify us as soon as possible (Within 72hrs) so we can resolve the issue.

Please note: Orders are not processed on weekends or public holidays.